Before You Pay For A Long Crack Repair Here Is Something You Should Know.
1) Consumer Report . Org; December, 2005 - While they recommend chip repairs, they "Do Not" recommend crack repair.
2) ROLAGS - The national safety standard for windshield repair is now having it's long crack standard being rolled back.
3) Currently there is not one independent test proving that long crack repair is safe or actually works.
Since opening in 1989 we have not seen one successful crack repair. Most either open back up and/or crack out. We know of 2 situations in which a long crack that had been repaired on the passenger side of the car or truck, ran instantly through the driver's vision.
4) According to a representative of the Oklahoma Department Of Safety, if a repaired crack on a windshield opens up to give the appearance that it is cracked, then it is cracked. Besides being considered a safety hazard, the driver would be subject to a ticket for driving with a cracked windshield.
The car or truck can be rejected for use during the driving portion of the driver's license test.
We limit our repair service to chips (small cracks and stars) to the size of a quarter. Our reasons for this policy are besides the above information is as follows.
Keep in mind that in many cases the passenger side airbag deploys against the windshield. While we have seen a chip repair hold up against this force, we have seen nothing that shows a crack repair holding under this condition.
The windshield is responsible for supporting 30% of vehicle weight in a roll over accident. We don't believe that a crack repair can hold up in this situation. Failure could result in more roof crush.
In discussions with fleet managers we have found that they won't accept long crack repair due to the high risk of safety and liability.
We have found that most shops that offer long crack repair also operate a replacement shop. Their guarantee is that if you aren't happy with the crack repair or it fails they will credit the cost towards a new windshield. Virtually all of these replacement shops don't meet the AGRSS standard for windshield replacement. AGRSS is the latest safety standard.
Our policy is to provide you with what we know is a safe repair; if it fails, you get a full refund.
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